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Privacy Policy

Mergesouq.com Privacy Policy

Mergesouq.com Privacy Policy

This Privacy Policy describes how mergesouq.com ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website (the "Site") and make purchases.

Information We Collect

We collect several types of information from and about users of our Site:

  • Information You Provide Directly: This includes information you provide when you register for an account, make a purchase, contact customer service, or participate in other activities on our Site. This information may include your name, billing and shipping address, email address, phone number, and payment information.
  • Information Collected Automatically: When you use our Site, we automatically collect certain information about your device and browsing activity. This information may include your IP address, web browser type, operating system, referral URL, the pages or products you view, and the time and date of your visit. We collect this information using cookies and similar tracking technologies.

Cookies and Tracking Tools

We use cookies and other tracking technologies, such as Microsoft Clarity, Google Analytics, and Google Tag Manager, to collect and store information. Cookies are small data files placed on your device when you visit a website. They allow us to remember certain information about you and your preferences, which can improve your browsing experience.

Here are some of the specific purposes for which we use cookies and tracking tools:

  • To understand how you use our Site and improve your browsing experience
  • To personalize your experience on our Site by remembering your preferences
  • To remember items in your shopping cart
  • To target advertising to you
  • To analyze the performance of our marketing campaigns

How We Use Your Information

We use the information we collect for the following purposes:

  • To fulfill your orders and provide you with the products and services you request
  • To process your payments
  • To send you promotional emails and communications
  • To personalize your experience on our Site
  • To improve our Site and services
  • To analyze trends and user behavior
  • To comply with legal and regulatory requirements

Sharing Your Information

We may share your information with third-party service providers who help us operate our business and provide our services. These service providers may be located outside of your country of residence. We will only share your information with service providers who have agreed to comply with strict data security requirements.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights, protect the safety of others, or investigate fraud or other wrongdoing.

Your Choices

You have choices regarding the collection and use of your information. You can:

  • Set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable cookies, some features of our Site may not function properly.
  • Opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@mergesouq.com.